A recruitment process built to reduce guesswork and improve fit
Hartwell Care follows a structured, human-led process designed to help care providers make better permanent hiring decisions.
The process matters
Many agencies promise good candidates. Fewer explain how they actually work.
At Hartwell Care, the process is part of the value. We believe better hiring decisions come from clearer briefs, better conversations and more disciplined matching.
Understand the role properly
We begin with a proper briefing conversation.
That means understanding:
- The role itself
- The realities of the setting
- The team structure
- The reporting line
- The personality fit for the current team and home
- The pressures, expectations and practical demands of the post
Search with intent
Once the brief is clear, we carry out a targeted search based on the actual needs of the role and setting.
We are not looking to send volume for the sake of activity. We are looking for people who are more likely to be a serious fit.
Speak to candidates properly
We believe real conversations matter.
Candidates are pre screened through direct discussion, with attention to background, motivation, suitability and the practical realities of the role.
Present with context
When we introduce candidates, we do not just pass on a CV.
We provide useful context around suitability and fit, so employers can make more informed decisions and avoid unnecessary interviews.
Support the interview and offer process
We stay close to the process through interview coordination, feedback and offer stage support, helping keep communication clear and momentum steady.
Stay involved through placement
Good recruitment does not end at acceptance. We remain involved through the placement stage to help the transition land well.
Why this works better
A more structured process helps:
- Reduce wasted interviews
- Improve role clarity
- Strengthen matching
- Build trust with candidates
- Improve the chance of a stable long-term hire
Want a more disciplined recruitment process?
Let’s talk about the role and how Hartwell Care can support the search.
Our process is built around
- Clarity
- Candidate fit
- Honest communication
- Careful screening
- Founder accountability
FAQs
Do you send CVs without speaking to candidates first?
No. We believe proper candidate conversations are essential to better matching.
Can you work with our internal hiring process?
Yes. We aim to complement your process while bringing more structure and clarity to the recruitment stage.
Do you send Cv’s before terms of business are signed?
No. We will need the terms of business agreed and signed before submitting a candidate. Please note, there is no contract or obligation to use Hartwell Care once the terms are signed. It offers protection for both parties relating to the introduction of candidates and the rebate scheme in place should it be needed.
Why do you focus so much on the brief?
Because poor briefs often lead to poor hires. Clearer briefs lead to better search, stronger screening and more useful candidate introductions.
